Legal notice

Privacy Notice

This version is in effect since 2017

Chaud Events BVBA Privacy Policy is designed to provide clarity about the information we collect and how we use it to provide better Products and services.


Chaud Events BVBA may, in its discretion, change, supplement or amend this agreement as it relates to your future use of the Website from time to time, for any reason, and without any prior notice or liability to you or any other person. Accordingly, when you use the Website you should check the date of this agreement (which appears at the top of this agreement) and review any changes since the last version.

This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual when you visit and/or use our website. Any information that we collect about you while you are visiting or using our website will be handled in accordance with this Privacy Policy and will not be shared except in accordance with this Privacy Policy. This Privacy Policy does not apply to information about you collected by our Affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Storelaunchers Website. The information collected by these Affiliates or third party websites is subject to their own privacy policies.

1. Website practices

The Website (hereafter the « Website ») is managed by CHAUD Events BVBA, with registered offices at BE – 8400 Oostende, Gerststraat 30 bus 101, BTW BE068450833 (hereafter « CHAUD Events BVBA »).

CHAUD Events BVBA adheres to the following principles to protect your privacy:
We do not rent or sell your personally identifiable information to third parties for marketing purposes. Any personally identifiable information that you provide will be secured with industry standard protocols and technology.

You willingly provide CHAUD Events BVBA certain personal information, which we collect in order to allow you to benefit from the Website. If you have any hesitation about providing such information to us and/or having such information displayed on the Website or otherwise used in any manner permitted in this Privacy Policy and the Terms of Use, you should not become a member of CHAUD Events BVBA.

2. Information
2.1 Information provided by you

In order to become a User, you must first create an account on our website. To create an account you are required to provide the following contact information, which you recognize and expressly acknowledge is personal information allowing others, including Storelaunchers, to identify you: name, email address, country, ZIP/postal code and a password chosen by you.

Buying Products – Using Services
As a User of the Website, you can engage in many activities without providing further personal information.
However, when you order Products or Services, me may collect the following personal information from you:
Billing information such as the number, expiration date, card type and billing address of your credit card; and
Shipping information such as shipping address.


Sensitive Information
CHAUD Events BVBA does not collect sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from Users. CHAUD Events BVBA shall, where necessary, obtain Users’ explicit consent to collect and use such information.


2.2 Information collected automatically

Log Files

Like many other websites, the Website automatically collects certain technical information regarding its Users, such as the Internet Protocol (IP) address of the User’s computer, the IP address of the Internet Service Provider, the date and time the User accessed the Website, the Internet address of the Website from which the User linked directly to the Website, the operating system used by the User, the sections of the Website visited, the Website pages accessed and information viewed, and the materials posted to or downloaded from the Website. This technical information is used for the Website’s needs, system administration purposes and to improve the Website. These technical informations may be disclosed to third parties and permanently archived for future use.


Cookies and web beacons

Our Website uses “cookies” and files that are similar to cookies. A cookie is a small text file on your computer which a website sends to your computer to allow the website to store information which uniquely identifies our users. Storelaunchers’s cookies do not collect or store personally identifiable information. Rather, the cookie stores a token which uniquely identifies a particular user at a particular time. That token is then linked to the user information in our secured databases. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences.

Neither the Website’s cookies nor web beacons collect any personal information such as users name or email address. Further, most browsers permit individuals to decline cookies. However, under specific circumstances, users may be denied access to some parts of the Web Site or some aspects of the Website may not work properly if their browsers are set to decline cookies.

CHAUD Events BVBA can use third-party advertising companies to serve ads on our behalf. These companies may use a cookie or an action tag, also known as a Web Beacon or a 1 pixel .gif file, to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. CHAUD Events BVBA does not receive any personally identifiable information collected by these action tags nor does CHAUD Events BVBA share any of your personally identifiable information such as your name, telephone number or address with these companies except in accordance with this Privacy Policy.


3. Other matters
3.1 Security

CHAUD Events BVBA makes all reasonable efforts to keep its servers, applications and databases secure and free from unauthorized access and use, by using physical, administrative and technological measure to protect the information maintained.

When you establish an account at CHAUD Events BVBA, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe.

Furthermore sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the Website.

CHAUD Events BVBA authorizes only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.

Unfortunately, no one can guarantee 100% security.  In case of particular security concerns about certain personal information, it is up to the User to decide not to transmit that information over the Internet.

It is your responsibility to protect the security of your login information. Please note that emails and instant messaging and similar means of communication with other users of CHAUD Events BVBA are not encrypted and we strongly request you not to communicate any confidential information through these means.

3.2 Other Websites

The Website may contain links to other Websites or Internet resources. When clicking on one of those links the User is contacting another Website or Internet resource that may collect personal information voluntarily or through cookies or other technologies. CHAUD Events BVBA has no responsibility, liability for, or control over those other Websites or Internet resources or their collection, use and disclosure of the User’s personal information. The CHAUD Events BVBA recommends Users to review the privacy policies of those other Websites and Internet resources to understand how they collect and use information.


4.  For what purposes do we collect your personal data?

4.1 General purposes

We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. CHAUD Events BVBA collects your information in order to record and support your participation in the activities you select.

  • CHAUD Events BVBA or one of our trusted Sellers, Affiliates or other partners may use this information to:
  • Fulfill your requests for our Products and services
  • Process your financial transactions
  • Communicate with you about the status of your orders and other inquiries about our Products and services
  • Send you order / renewal confirmations
  • Register your rights, if any, to technical support or other benefits that may be made available to registered users
  • Respond to customer service requests, questions and concerns
  • Administer your account
  • Send you requested product or service information
  • Keep you informed about special offers and services of CHAUD Events BVBA and selected third parties
  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Use
  • Meet our research and product/service development needs and to improve our Website, services and offerings
  • Customize your experience, including targeting our services and offerings to you

CHAUD Events BVBA reserves the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on CHAUD Events BVBA) and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. CHAUD Events BVBA further reserves the right to disclose personal information, including account information, when we believe such disclosure is appropriate to enforce our Terms of Use, or to protect the rights or property of CHAUD Events BVBA or others.

In addition, it is possible that in the future another company may acquire Storelaunchers or its assets. It is also possible thatCHAUD Events BVBA may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of CHAUD Events BVBA’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.

4.2 Direct marketing and communication to third parties

CHAUD Events BVBA does not sell, rent, or otherwise provide your personally identifiable information to third parties for marketing purposes. We will only share your personally identifiable information with third parties to carry out your instructions or to provide specific services or information. These third parties do not retain, share, or store any personally identifiable information except to provide these services and they are bound by confidentiality agreements which limit their use of such information.

We may provide aggregated anonymous data about the usage of our services to third parties for such purposes as we deem, in our sole discretion, to be appropriate, including to prospective advertisers on the Website.


5. Access and Update your information

5.1 How can you access/change your personal data?

Most of your account information can be changed in the My Account section of the Website.

Accessing and Changing Your Account Information
You can review the personal information you provided us and make any desired changes to the information you publish, or to the settings for your CHAUD Events BVBA account including your email, and settings, at any time by logging in to your account on the Website. Please be aware that even after your request for a change is processed, Storelaunchers may, for a time, retain residual information about you in its backup and/or archival copies of its database.
Closing Your Account
You can also close your account through the Website. If you close your Printacy account, we will remove your name and other personally identifiable information from our publicly viewable database. We may retain certain data contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law.

5.2 Privacy Complaints

Belgian law states that any User has the right, upon request and with no charge, to express its objection to the treatment of his/her personal data used for direct marketing purposes. Any request can be made by sending an email to the following e-mail address:, or by letter at [ADDRESS].

The User may  ask CHAUD Events BVBA, free of charge, to gain access to and to delete all its personal data from our database by sending us a letter – enclosing a copy of your identity card – to the responsible for the data treatment, at the following address: Gerststraat 30, 8400 Oostende, Belgium.

CHAUD Events BVBA will take care of any request as soon as possible.


6. General information

The CHAUD Events BVBA’s policy for the protection of the User’s personal data is strictly compliant with the laws applicable in Belgium and the European Union:  the Belgian law of 8 December 1992 (the “privacy law”) amended by the law of 11 December 1998 and in force since 1 September 2001; European directive No 95/46/CE of 24 October 1995 on privacy protection.

Please note that the CHAUD Events BVBA assumes no responsibility regarding the privacy policy of the sites that are hyperlinked with the Website.

The present policy will be construed in accordance with the laws of Belgium, and any controversy or claim arising out of or relating to this Privacy Policy or the breach thereof shall be finally settled under the CEPANI Rules of Arbitration by one or more arbitrators in accordance with those Rules. The seat of the arbitration shall be Brussel. The arbitration shall be conducted in English.

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